A maid agency plays a crucial role in providing professional and reliable domestic workers to households and businesses

Their responsibilities go beyond just matching clients with maids; they ensure a seamless, trustworthy, and compliant hiring process. Here are the key responsibilities of a maid agency: 

Recruitment and Screening of Maids 

The agency is responsible for recruiting qualified domestic workers, often from local or international sources. This includes conducting thorough background checks, verifying their identities, assessing their skills, and ensuring they meet the qualifications required for the job. Screening also involves interviewing candidates to understand their experience and suitability for specific roles. 

Offering Support and Mediation 

A good Filipino Maid in Katong provides ongoing support to both clients and maids. If disputes or misunderstandings arise, the agency acts as a mediator to resolve issues amicably. They may also provide replacement services if the maid is unable to meet the client's expectations. 

Health and Welfare Checks 

Agencies may oversee the health and well-being of domestic workers, ensuring they are fit for work. This can involve arranging medical check-ups before placement and offering guidance on maintaining a healthy work-life balance. 

Facilitating Cultural Adjustment 

For foreign domestic workers, agencies may help them adjust to cultural differences in their new environment. This can involve language training, cultural orientation, and tips for adapting to the client’s household dynamics. 

Providing After-Sales Support 

A responsible Maid Agency in Katong continues to support clients even after the maid has been placed. This may include regular check-ins, feedback sessions, and assistance with any challenges that arise during the employment period.